Health and safety

The health and safety of clients and organizers is my top priority. Here are some of the ways I aim to promote health and safety for everyone:

COVID-19 and other illnesses

I am fully vaccinated and will wear masks upon client request.

If you (or any members of your household) are sick, please call/text 415-637-0623 to reschedule your organizing session.

I reserve the right to reschedule sessions at any time if I am ill or have been exposed to illness. In these events, I will notify you as soon as possible.

Footwear

I must wear shoes at all times while working. I am happy to wear shoe covers at your request if it is safe to do so.

Hazardous conditions

I will not organize in hazardous conditions, such as animal droppings/waste, mold, insect infested areas, etc. Hazardous conditions must be remediated before organizing work can begin.

Scope of services

So Simple Organization provides the following professional home organizing services:

• Helping clients decide which items to keep or discard

• Planning/designing spaces to help clients store and use their belongings more effectively

• Advising clients on how to discard various items

• Providing recommendations and/or shopping for organizing products

• Assisting clients with dropping off donations (please see “donations” section below for more details)

• Assisting clients with selling unwanted items

• Packing or unpacking for a move

I do NOT provide the following services:

• House cleaning

• Remediating hazardous conditions (such as insect infestations, animal droppings, mold, etc.)

• Trash hauling

• Assembling or installing storage furniture

Service area

So Simple Organization provides in-person organizing services in Allegheny County and Washington County, PA. Clients outside of these service areas will be considered on a case-by-case basis.

Donation drop-offs

Free donation drop-offs included with sessions will be taken to City Mission or Goodwill. Only items in good condition accepted by these organizations (such as clothing and household items) will be taken for drop-offs.

Clients may have donations delivered to an organization of their choice for a fee of $25 per organization and per carload. Organizations must be located in Allegheny County or Washington County, PA, and have regular drop-off hours.

Code of Ethics

So Simple Organization is a member of the National Association of Productivity and Organizing professionals (NAPO) and bound by its Code of Ethics. All information shared during organizing sessions is completely confidential and will not be shared with outside parties, unless required by law. I will not share client names, personal information, or project photos without client permission.

Gifts and donations

I do not accept gifts or take discarded items from clients for personal use (thank you for offering, though!). All items removed from a client’s home will be donated, recycled, or otherwise disposed of as agreed upon.

Booking, cancelling, and rescheduling sessions

Clients understand that the single most important thing they can do to be successful is to follow through with scheduled organizing sessions. Clients may reschedule any individual session one time for any reason with no penalty. If the session is rescheduled a second time, hourly-rate clients will forfeit their session deposit and package clients will lose one hour of organizing time from their package. 

I kindly ask that clients reschedule 48 hours in advance whenever possible. I reserve the right to refuse future bookings with clients who repeatedly reschedule sessions.  

All session deposits and package payments are non-refundable. Clients who cancel sessions or do not use any/all package hours will not receive a refund of any kind.